Residential Accounts

Thank you for your interest in Severn Trent. This section is for residential water accounts located in Texas.

To register your account online or pay your bill, visit

Contact us directly at the phone number or e-mail addresses below or complete the following form to get in touch with us. Our customer service representatives are available to respond quickly to your specific questions about billing, service requests and other inquiries.


General Customer Service Number: 281 579 4500
General Customer Inquiries Email:
Customer Billing Dispute Email:


If you are trying to reach Severn Trent Water in the UK, visit their website.

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