The job doesn't end when the equipment is installed. At Severn Trent Services, our field and factory service personnel are well-trained to support our disinfection, instrumentation and filtration products throughout North American, Europe, Asia Pacific, Latin America and Middle East/Africa.

Our field service centers offer more than just start-up services; we offer contract, demand, warranty, and training and installation services. Emergency and after-hours service is available through all our locations. We even provide on-site training. The service is provided just like a standard service call. Most clients schedule a preventive or predictive maintenance for their system and coordinate the event with the assigned factory service engineer. We then complete an entire PM on the system with the assistance of your maintenance and operations staff. At the end of the service call, your staff will have the skills and knowledge to perform the service on their own. Most equipment does not need special tools, but we can recommend some useful items. We will also review your parts inventory and recommend an appropriate level per your production tolerances. And, if your staff needs training hours to support their credentials or would like to apply for continuing education credits, please forward the requirements and we will do our best to exceed them.

For information about our CapitalCare commissioning, service and maintenance support in the UK and Europe, click here.

Please choose a Product and Region below to retrieve contact information.